1. Can we request for a refund

- Kindly refer to our Refund Policy

2. Can we request for urgent order?

- You can make a request One (1) day earlier (business day) via whatsapp (whatsapp us :019-9237412) for express delivery via lalamove service around klang valley only

3. I didn't get my order?

- Kindly email us at camarklcustomerservice@gmail.com for your order inquiry by stated your order number. We shall attend to your inquiry as soon as possible.

4.  Are all products show in the website ready stock?

- Yes, all of our products are ready stock basis. We shall process and ship your order within 1-3 business day (except weekend & public holiday) *unless stated otherwise, please refer to our announcement

5. Can i return and exchange damaged product?

- We warrant the item(s) purchased from our website is from any defect in material and workmanship at the time of delivery from our warehouse. Except for our AS IS and DISCOUNTED prouducts. However, in view of some cases return and exchanged is available due to camarkl error and we will examine throughly for the stated cases. The cost of return parcel to our warehouse shall be borne by you.

6. I didn't received/missing item that i purchased

- We apologized from our end for the mistake. Please email us at (camarklcustomerservice@gmail.com) together with proof photo or unboxing video of the item that you received and we shall proceed for the exchanged if it's applicable.

7. Do you ship globally and what is the rate applied?

- Yes, we do. Worldwide shipping is now available via website. Please insert your postcode and location in the checkbox at the check out and final rate charges will be calculated. *we shall no control upon taxes, duties and custom fees imposed for the shipment and charges may vary from each country. As such, we are unable to advise on the charges. The charges shall be borne by the recipient of the package.

8. Can i cancel my order?

- Yes, as long as your order status is still Pending and not yet fulfilled. You may email us at (camarklcustomerservice@gmail.com) for the cancellation request.